What information do we collect?
We may collect the following information when you visit or use our website:
Full name and contact details (email, phone, address)
Business name and job site details
Service requests or quote inquiries
Feedback or reviews
Website usage data (via cookies and analytics tools)
We only collect personal information necessary for delivering services, improving user experience, or meeting our legal obligations.
How We Use Your Information?
We use the information we collect to:
Provide quotes and cleaning services
Respond to your enquiries or customer service requests
Schedule jobs and communicate with you
Improve our website, services, and operations
Send updates, promotional offers (with opt-out options)
Meet regulatory and safety obligations
How We Store and Protect Data?
We take reasonable steps to protect your personal data from loss, misuse, or unauthorised access. This includes secure servers, password protection, and limited staff access.
We do not store payment details on our servers.
Disclosure of Information
We do not sell or rent your personal information. We may share your data only with:
Our service team and subcontractors (for job coordination)
Technology platforms (e.g. email service providers, CRMs) under confidentiality agreements
Legal authorities if required by law
Cookies and Analytics
We use cookies and third-party tools (like Google Analytics) to track website performance and understand user behaviour. These tools may collect non-personal data like IP address, browser type, or time spent on site.
You can disable cookies in your browser settings.
Your Rights
You have the right to:
Access or update your personal information
Request deletion of your data
Withdraw consent to communications
Make a privacy complaint (see section below)
To do so, please email info@cleanitin.com and we will respond within a reasonable timeframe.
Changes to This Policy
This Privacy Policy may be updated occasionally. The latest version will always be available on our website with the updated effective date.
Contact Us
For questions about this policy, to request access to your information, or to make a privacy-related complaint, please contact:
CleanItIn
108 Wickham St, Fortitude Valley, QLD 4006
📧 info@cleanitin.com
📞 1300 CLEANIT