Acceptance of Terms
By accessing or using this website and our services, you agree to be bound by the following terms and conditions, our Privacy Policy, and any other legal notices published by CleanItIn. If you do not agree with these terms, you must not use this website or our services.
Services Offered
CleanItIn provides commercial and periodical cleaning services including, but not limited to:
Escalator & travelator cleaning
Glass and window cleaning
Post-construction cleans
Airbnb turnover cleans
Office and warehouse cleaning
High access dusting and other specialist services
All services are provided subject to availability, access, and agreement on scope of works.
Quotes and Bookings
All quotes provided are obligation-free and based on the information you provide.
CleanItIn reserves the right to revise the final quote after a site inspection.
Bookings are not confirmed until written/email confirmation is provided by our team.
By booking a service, you confirm that the site is accessible and safe for our team.
Payment Terms
Payment is due as per the agreed terms (e.g., upfront, on completion, or via invoice).
Invoiced clients must settle balances within the agreed period (e.g., 7–14 days).
Late payments may incur additional fees or service suspension.
Cancellations and Access
Cancellations made with less than 24 hours’ notice may be subject to a cancellation fee.
If our team arrives and cannot access the site, a call-out fee may apply.
Changes to schedules must be communicated as early as possible.
Client Responsibilities
You agree to:
Provide safe, reasonable access to the property
Inform us of any hazards or sensitive areas
Provide accurate service requirements
Comply with any site-specific regulations or entry protocols
CleanItIn is not liable for delays or issues resulting from inaccurate client information.
Service Guarantee
We proudly offer a 100% Satisfaction Guarantee. If you are not satisfied with the service provided, you must notify us within 24 hours so we can return to rectify the issue.
We do not offer refunds once service has been completed, but we will make it right at our cost if performance is not up to agreed standards.
Limitations of Liability
CleanItIn will take reasonable care when delivering services, but shall not be held liable for:
Pre-existing damage or deterioration
Damage due to unsafe premises or equipment
Incidental or indirect losses, including business interruption
Our liability is limited to the cost of the service provided.
Intellectual Property
All content, branding, text, images, and materials on this website are the property of CleanItIn. They may not be reproduced, republished, or distributed without our written permission.
Governing Law
These Terms & Conditions are governed by the laws of Queensland, Australia. Any disputes will be handled under local jurisdiction.
Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Updated versions will be posted on this page with a revised effective date.